Privacy policy
Privacy Policy
The Sonic Horn · thesonichorn.com
Last updated: September 2026
This policy explains what personal information we collect when you visit thesonichorn.com or buy from us, how we use it, who we share it with, and the choices you have. We only collect what we need to run the store and look after you.
Who We Are
thesonichorn.com is operated by The Sonic Horn (ABN 26 206 112 153), a registered business name based in Victoria, Australia. You can contact us about anything in this policy at thesonichorn@gmail.com.
What We Collect
Information you give us
When you place an order, contact us or leave a review, we collect your name, email address, phone number (if you provide one), shipping and billing address, order details, the messages you send us through email, our contact form or live chat, and any reviews or photos you submit.
Payment information
Payments are processed securely by our payment providers. We never see or store your full card number.
Information collected automatically
When you browse the site, we and our service providers automatically collect information about your device and visit, such as your browser type, IP address, approximate location, the pages you view and how you interact with them. This is collected using cookies and similar technologies.
How We Use It
✓ To process, ship and track your order
✓ To take payment and help prevent fraud
✓ To answer your questions and provide support
✓ To send order updates, and a follow-up email asking you to review your purchase
✓ To send marketing emails, only if you've opted in
✓ To understand how the site is used and improve it
✓ To meet our legal, tax and accounting obligations
If you're in the European Union or the United Kingdom, we rely on these legal bases: performing our contract with you (your order), our legitimate interests (running, securing and improving the store), your consent (marketing emails and non-essential cookies), and our legal obligations (such as keeping tax records).
Who We Share It With
We share personal information only with the service providers that help us run the store:
Shopify · our store and checkout platform
Shopify Payments, PayPal, Afterpay and Klarna · payment processing
Australia Post and destination postal carriers · delivering your order
Vitals · product reviews, emails and on-site features, including session recordings of how visitors browse our pages
Shopify Inbox · live chat
UpPromote · our affiliate program
Google · website analytics, and shopping and advertising tools
Meta (Facebook and Instagram) · shopping and advertising tools
We may also disclose information where required by law, or to protect our rights and prevent fraud.
We don't sell your personal information for money. Some advertising cookies used by our partners may count as "sharing" under certain US state privacy laws, and you can opt out of that at any time (see Your Choices and Rights below).
Cookies
We use cookies to keep the store working (for example, remembering what's in your cart), to understand how the site is used, and to support advertising. You can manage your preferences through our cookie banner or your browser settings. Blocking some cookies may affect how parts of the store work.
How Long We Keep It
We keep order records for as long as we need them to meet tax and accounting obligations, which in Australia is generally five years. Other information is kept only for as long as we need it for the purposes described in this policy.
Where Your Information Is Stored
Some of our service providers store and process information outside Australia, including in the United States. We use established providers that apply appropriate safeguards to protect personal information.
Your Choices and Rights
You can ask to access, correct or delete your personal information at any time by emailing thesonichorn@gmail.com. You can unsubscribe from marketing emails using the link in any email we send.
European Union and United Kingdom. You also have the right to restrict or object to how we process your information, to data portability, and to withdraw consent at any time. You can lodge a complaint with your local data protection authority.
United States. Depending on where you live, you can ask what personal information we've collected, ask us to delete it, and opt out of targeted advertising and the "sharing" of your information. We won't treat you differently for using these rights.
Australia. If you're not happy with how we've handled a privacy concern, you can contact the Office of the Australian Information Commissioner (OAIC).
Security
We use reputable service providers with industry-standard security, and payments are encrypted by our payment providers. No method of sending information over the internet is completely secure, but we take reasonable steps to protect your information.
Children
Our store isn't directed at children under 16, and we don't knowingly collect their personal information.
Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact Us
Questions or requests about your privacy can be sent to:
The Sonic Horn
ABN: 26 206 112 153 · Victoria, Australia
Your Car..... Your Sound.